At PEXBANK, we believe in transparency and providing our customers with the best possible service. We know that understanding the fees and rates associated with our services is important to you, and we want to ensure that you have a clear understanding of how they work.
Our commitment to transparency means that we provide detailed information about our fees and rates on our website, but we also want to take the opportunity to clarify them for you in this post.
Here is a breakdown of our fees and rates:
Transaction Fees: We charge a transaction fee for each transaction you initiate. The fee amount may depend on your subscription plan, starting with a Free plan at 3%, to Business Plan at 1.5%, and finally to Exchanger plan at 0.3%.
Exchange Rates: Choose your exchange rate when selling funds or negotiate offers when buying. Nobody imposes exchange rates on you. Competitive pricing regulates our market rates which can be much lesser than, equal to or above the official exchange rates published by the apex bank. If you don’t know, google it! We strive to provide you with the best possible suggestions for your remittance transactions.
Withdraw Fees: We charge only N150 as withdrawal fees. Withdrawal fees only apply when you are paying out or sending money out of your wallet to local bank accounts. We advise that you can complete several transactions and make a one-off withdrawal, or you can make multiple micro withdrawals to split payments to several saved beneficiaries.
Other Fees: There may be other fees associated with certain services or transactions, such as expedited processing fees, VAT, tax, currency conversion fees, or receiving bank fees. These fees, if applicable, will be clearly communicated to you before you proceed with the transaction. Currently, no other fees apply besides those listed above.
It’s important to note that fees and rates may change from time to time due to market fluctuations or changes in our business operations. However, we will always strive to keep you informed of any changes and provide you with transparent and competitive pricing.
We want to assure you that we are committed to providing you with a transparent and reliable remittance service. If you have any questions or concerns about our fees and rates or any other aspect of our service, please do not hesitate to contact our customer support team. We are here to assist you and provide you with the information you need to make informed decisions.
Thank you for choosing PEXBANK for your remittance needs. We appreciate your trust in us, and we will continue to work hard to provide you with the best possible service.