If you’re reading this, make sure that you intend to or have followed every instruction given to you before initiating a PEXBANK transaction. Why this works is that PEXBANK is a 3rd party to your transaction with other individuals, and part of our function is to keep all records of user transactions for references, audits or for such purposes as settling a PayPal claim/dispute to your advantage.
PayPal disputes may come as a result of several misunderstandings after a transaction, different kinds of errors such as omissions, assumptions, misrepresentation or even deliberate acts to victimize a person and rid them of their hard-earned money especially for unregistered transactions. For instance, you could have engaged in a casual agreement with an unknown party via social media chat groups online for an exchange of service, who may decide to make a claim after consuming your service. These are all possible causes.
Another example of a case we received is where a person sent out several similar payments in number transactions within a period, disputed payment to the wrong seller who was falsely accused and payment was reversed to his loss. These mistakes could hold a painful implication that deserve your attention to take cautions and stay protected.
To settle a PayPal dispute through the history of your PEXBANK transaction, follow the instructions below.
- Make a response to PayPal detailing your own brief against the claim.
- Make a screenshot of your order details page, capturing the amount, the PTC code, your email address supplied to the sender and your conversation with the sender prior to the transaction.
- Upload every detail that you have collated to PayPal for investigation. These details are to create awareness that witnesses to PayPal about PEXBANK awareness of your transaction with the user as a custodian of the agreement prior to the transaction in dispute.
Congratulations on anticipation of wins!